Choose another exerciseOpen practice · progress saved in this browser
Write an Email · open practice
Write an Email · Set 13
Fixed WeLearn practice with the published time limit for this task family. Your response stays in this browser.Situation: You bought a pair of headphones online, but when they arrived, one side did not work. You want to explain the problem and ask for either a replacement or a refund.
Write an email to the online store's customer service.
In your email: describe the problem, make your request clearly, and keep a polite tone. Write as much as you can in complete sentences.
The timer starts when you press the button. Submitting or reaching 00:00 closes the response; reloading does not reset the clock.