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Write an Email · open practice

Write an Email · Set 6

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Situation: You ordered a textbook from an online store two weeks ago, but it still has not arrived, and your course has already started. You want to ask the store to check the status of your order and, if it cannot arrive within a few days, to give you a refund.

Write an email to the store's customer service team.

In your email: explain the problem, make your request clearly, and use a polite, appropriate tone. Write as much as you can in complete sentences.

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