Where you are
You are at the workshop to collect your car. You left it three days ago and received a message this morning confirming 4:00 p.m. today.
Escenario 16 · Rol B
You planned tomorrow around the promised car
Firm and solution-focused. You have a justified complaint and still need safe transport. They start. About 8 turns · 7 minutes.
Your screen only. Don't show it. Ask for the test result before negotiating what the workshop covers.
Tu información
You are at the workshop to collect your car. You left it three days ago and received a message this morning confirming 4:00 p.m. today.
You want safe transport for tonight and tomorrow morning, plus a reliable update before you change more work plans.
You miss the sports collection today and the client visit tomorrow, while paying for transport caused by a broken promise.
Notas, no frases
| Car delivered | Monday · 8:00 a.m. |
| Promise received | Thursday message · ready 4:00 p.m. |
| Repair deposit | 620,000 pesos paid |
| Immediate trip | sports centre · collect child 4:15 p.m. |
| Client visit | Friday · 7:30 a.m. · Girón |
| Driving limit | automatic cars only in practice |
| Possible driver | colleague Mateo · free after 6:30 p.m. |
| Rental quote | automatic car · 190,000 pesos per day |
Palabras para esta situación
| Word | What it is | Here |
|---|---|---|
| authorized driver | a person officially allowed to drive a vehicle | the status your colleague needs |
| deposit | part of the price paid before work is finished | the repair money already paid |
| final test | the last check before work is accepted | the evidence you want explained |
| loan car | a temporary car provided during a repair | a possible solution if another person drives |
| manual car | a car where the driver changes gears by hand | the vehicle you cannot safely use yourself |
| repair estimate | an expected time or cost for repair work | the conditional time for tomorrow |
| road test | a drive used to check a repaired vehicle | the test that found the warning light |
| warning light | a light showing a possible vehicle problem | the reason you agree not to take the car |
Ayuda común
Use blocks 1 [asks], 2, 5, 6 and 8. Challenge the missed promise, not the safety test. Your two transport needs happen at different times.
Solo para tu rol
| Purpose | Form | Effect |
|---|---|---|
| asking for evidence | What happened during the final test? | understand the safety decision before asking for transport |
| complaining about the promise | You confirmed four o’clock this morning. | anchor the complaint to a recorded commitment |
| explaining a driving limit | I’m not able to drive a manual car safely. | reject the vehicle, not all help |
| negotiating an authorized driver | Can you add my colleague as …? | make the available car usable |
| requesting immediate transport | I need a taxi to … by … | separate today’s urgent trip from tomorrow |
| requesting the update | Call me by … whether the part arrives or not. | require news on both branches |
| verifying costs | Which transport costs will the workshop cover? | prevent a vague offer from becoming your bill |
Cuándo terminar
The repair may remain unfinished. Close only when both people repeat:
Después de hablar
Para repasar
La hora de reparación solo existe si llega la pieza; el cierre debe conservar ambas ramas sin convertir una estimación en promesa.
El taller comunica un resultado reciente con efecto actual: the sensor has failed y the supplier has not confirmed the part.
Taxi, llamada, conductor autorizado y recogida son decisiones tomadas durante la negociación y se cierran como compromisos.
I can arrange, I can’t release y can your colleague drive separan la ayuda disponible del límite de seguridad.
El carro tiene que quedarse y el conductor temporal debe quedar autorizado; ambas son condiciones externas del acuerdo parcial.
What happened, who collects y which costs permiten comprobar prueba, entrega y cobertura del transporte.
¿Abriste la ficha equivocada? Cambia al rol A sin leer más.
Ir al rol ATienes una carta. Se abre en el turno global 5 —el turno 5 de la conversación, no el tuyo— y ocupa esta pantalla entera. Ábrela cuando toque: mirarla antes no te da ventaja, te da trabajo.
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