Where you are
You coordinate six visitors waiting at a lit visitor center. Their confirmed 9:20 p.m. shuttle never stopped at the marked pickup bay.
Escenario 13 · Rol A
quien coordina al grupo
Six confirmed passengers are still at the pickup point
Esta ficha es solo tuya. La otra persona tiene objetivos y datos distintos. No intercambien pantallas hasta terminar.
Urgent and precise. The final shuttle has departed without your group. You start. About 10 turns · 9 minutes.
Your screen only. Don't show it. Prove the booking, explain access and safety needs, and reject any option that cannot be confirmed.
Tu información
Lo que sabes y lo que necesitas
You want
You want a safe replacement trip to Bucaramanga tonight or a documented overnight plan paid under the transport guarantee.
You can't
- Split the group among unregistered private cars.
- Move one passenger’s folding wheelchair in a vehicle without a secure storage area.
- Tell the group to walk along the highway to another pickup point.
Only you know
- All six names appear on booking V-604 and were checked in through the app at 9:05 p.m.
- The visitor center closes at 10:30 but its guard can wait until 11:00 if transport is confirmed.
- A licensed hotel van can collect the group at 10:45 for 520,000 pesos, but only the operator can authorize payment.
If you finish with nothing
Six people lose a safe waiting place and must arrange costly late-night transport without knowing whether the guarantee will cover it.
Notas, no frases
Datos duros
| Booking | V-604 · 6 passengers |
| Scheduled shuttle | 9:20 p.m. · visitor-center bay |
| App check-in | 6 names · 9:05 p.m. |
| Current place | lit visitor center · guard present |
| Center closes | 10:30 p.m. |
| Guard extension | until 11:00 if ride confirmed |
| Access need | folding wheelchair · secure storage |
| Hotel van | licensed · 6 seats + storage · 10:45 p.m. |
| Hotel van price | 520,000 pesos |
| Alternative overnight need | 6 rooms or safe shared lodging + morning trip |
Palabras para esta situación
Vocabulario
10 palabras| Word | What it is | Here |
|---|---|---|
| app check-in | a digital record showing passengers were ready for a trip | evidence that all six arrived before departure |
| authorized payment | a cost approved by the person or company responsible | what the operator must provide for the hotel van |
| folding wheelchair | a mobility chair that closes for transport | the item requiring secure storage |
| licensed vehicle | a vehicle officially permitted to provide transport | the minimum acceptable replacement |
| overnight plan | a safe arrangement for lodging and later travel | the fallback if no vehicle is confirmed tonight |
| passenger manifest | the official list of people booked on a trip | the six names attached to V-604 |
| pickup bay | a marked place where a transport vehicle stops | the location the shuttle passed |
| replacement trip | transport provided after the planned service fails | the trip still needing confirmation |
| secure storage | a protected area that prevents equipment from moving or being damaged | the wheelchair requirement |
| transport guarantee | a service promise covering defined failure or replacement costs | the possible basis for vehicle or lodging payment |
Ayuda común
Caja de herramientas B1
Use blocks 1, 2, 3 [receives], 4 [jargon], 5, 6 and 8. Keep booking proof, safe waiting time, vehicle access and payment authority separate.
Solo para tu rol
Expresiones útiles
8 opciones| Purpose | Form | Effect |
|---|---|---|
| challenging the departure | All six passengers checked in before the shuttle left, but it did not stop at the bay. | state the service failure with two records |
| clarifying confirmation | Do we have a vehicle, driver, pickup time and payment authorization? | test whether an option is real |
| explaining the access need | One folding wheelchair needs a secure storage area. | state the transport requirement without medical detail |
| holding the safety boundary | The group will not walk along the highway or use unregistered cars. | reject unsafe shortcuts |
| offering the hotel van | A licensed six-seat van can arrive at 10:45 for 520,000 pesos. | provide a complete option for authorization |
| proposing the fallback | If no ride is confirmed by 10:15, we need lodging and a morning departure. | give the unresolved process a decision point |
| requesting written coverage | Please record which costs the transport guarantee will cover. | protect the group from vague reimbursement promises |
| summarizing the pending plan | We wait at … until …; confirmation comes from … by …; otherwise … | check location, deadline, owner and fallback |
No tienes carta. Sigue conversando cuando la otra persona abra la suya.
Cuándo terminar
Closing criterion
Close with transport still pending when both people record:
- Case number, booking and six passengers.
- The 9:16 early pass and operator responsibility.
- The safe waiting point through 10:15.
- The second driver’s 10:12 answer deadline.
- The possible 10:35 vehicle and required storage.
- The 10:15 switch to covered lodging if no acceptance arrives.
- The named dispatcher and next update channel.
Success: You prove all six passengers were present, protect the wheelchair and reject unsafe transport. You obtain a confirmation deadline, named dispatcher and covered fallback without announcing an unconfirmed ride.
Después de hablar
Conversen sobre cómo les fue
- ¿Qué evidencia contradijo la nota del conductor?
- ¿Qué diferencia hubo entre vehículo solicitado y vehículo confirmado?
- ¿Cómo protegió el plazo de las 10:15 al grupo sin inventar una salida?
- Resuman el plan usando “pending”, “confirmed” y “otherwise”.
Para repasar
Gramática que sostiene este escenario
- Past Perfect en Inglés B1b1
The shuttle had passed before the scheduled time ordena la falla frente al check-in.
- Present Perfect Simple en Inglés B1b1
The driver has not accepted y the group has checked in expresan estados relevantes ahora.
- Voz Pasiva en Inglés B1b1
The vehicle has been requested y lodging will be activated distinguen proceso de confirmación.
- First Conditional en Inglés B1b1
If no driver accepts activa el alojamiento cubierto.
- Must, Have To, Should y Ought To en Inglés B1b1
Must remain, cannot return y has to be licensed expresan seguridad y requisito.
- Conectores y Cohesión en Inglés B1b1
Although, unless, while y otherwise organizan la espera y el respaldo.
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