Where you are
You are at the counter of Color Centro. A restaurant owner has arrived to check an order of two hundred menus. The press is prepared, but you stopped production after ten copies because the logo color changed on the available paper.
Escenario 8 · Rol A
quien coordina la impresión
The menus are not ready to print
Esta ficha es solo tuya. La otra persona tiene objetivos y datos distintos. No intercambien pantallas hasta terminar.
Calm and practical. This is an important customer, but a bad print cannot be hidden. They start. About 8 turns · 7 minutes.
Your screen only. Don't show it. Explain the production problem and offer choices with real times.
Tu información
Lo que sabes y lo que necesitas
You want
You want approval for a safe production plan that does not waste paper or deliver the wrong color. The customer must see the test print and understand which part of the timing is still uncertain.
You can't
- Print all two hundred menus on the paper currently in the machine. That would turn a visible test problem into an expensive finished problem.
- Promise delivery today before the paper supplier confirms. Four hours of production begin only after the material arrives and the customer approves it.
- Reduce the bill without the owner’s approval. The lower price belongs only to the lighter paper option.
Only you know
- You printed ten test menus, and the dark blue looks purple on the current paper. The text and folds are correct.
- A lighter paper works, but it feels cheaper and costs 18 percent less. You have enough of it to start immediately.
- Your evening operator can finish the order tomorrow by 10:00 a.m. if the correct paper arrives today. A split run is also technically possible.
If you finish with nothing
The press stays reserved, the customer has no confirmed menus, and both businesses lose the afternoon. Your supervisor will ask why the customer never received the sample or a timed update.
Notas, no frases
Datos duros
| Now | Wednesday · 11:20 a.m. |
| Order | 200 folded menus · dark blue logo |
| Paid | 50% deposit · 310,000 pesos |
| Test print | 10 copies · logo looks purple on current paper |
| Correct paper needed | 160-gram matte · supplier confirmation pending |
| Alternative paper | 120-gram matte · 18% cheaper · in stock |
| Production time | about 4 hours after approval and paper |
| Possible next delivery | Thursday · 10:00 a.m. |
Palabras para esta situación
Vocabulario
8 palabras| Word | What it is | Here |
|---|---|---|
| deposit | part of the price paid before the work is finished | the fifty percent already paid |
| folded | bent so one printed sheet has sections | the final shape of every menu |
| in stock | available here now | the lighter alternative paper |
| matte | not shiny | the finish chosen for the menus |
| press | the machine that prints many copies | the machine reserved this afternoon |
| supplier | a business that provides materials | the company bringing the correct paper |
| test print | a small first print used to check the result | ten copies that show the color problem |
| to approve | to say that work can continue | the customer decision needed before production |
Ayuda común
Caja de herramientas A2
Use blocks 1, 3 [receives], 4 [jargon], 6 and 7 [grants]. Show the test print; do not describe the customer’s color preference for them.
Solo para tu rol
Expresiones útiles
7 opciones| Purpose | Form | Effect |
|---|---|---|
| explaining the problem | On this paper, the blue looks … | connect the material to a visible result |
| giving a production time | We need about … after you approve it. | separate work time from waiting time |
| offering alternatives | We can use … today, or wait for … | place speed and quality side by side |
| protecting quality | I don’t recommend printing all … like this. | give professional advice without taking the decision |
| requesting approval | Can you approve one of these options? | ask for the decision production needs |
| setting a checkpoint | I’ll confirm the paper by … and call you. | replace an uncertain promise with a timed update |
| showing the evidence | Here is the test print next to the file. | let the customer compare instead of arguing about color names |
Cuándo terminar
Closing criterion
This conversation may end without a final print decision. It closes only with the same answer to these questions:
- What paper or color result is not acceptable.
- The minimum number of menus and the real deadline.
- The next checkpoint: exact time, who calls, and what information they bring.
- What happens if the correct paper arrives — and what happens if it does not.
Success: You showed evidence, refused to hide the color problem, and offered two timed routes. You did not promise same-day delivery without paper. The conversation ends with a checkpoint and a decision rule, even if production is postponed.
Después de hablar
Conversen sobre cómo les fue
- ¿En qué momento “doscientos hoy” se convirtió en dos necesidades distintas?
- ¿Qué evidencia cambió la conversación: la muestra, el mensaje del proveedor o el horario de apertura? Expliquen por qué.
- ¿El cierre fue un acuerdo de producción o un acuerdo sobre cómo decidir después? Repitan sus dos ramas.
Para repasar
Gramática que sostiene este escenario
- Primer condicional en Inglés A2a2
El cierre aplazado necesita dos ramas reales: if the paper arrives y if it does not; cada una lleva una acción concreta.
- Cuantificadores en Inglés A2a2
At least forty, all two hundred y the rest permiten separar el mínimo operativo del pedido completo.
- Comparativos en Inglés A2a2
La alternativa enfrenta papel lighter y cheaper con una calidad de marca inferior, haciendo explícito el intercambio.
- Can y can’t en Inglés A1a1
Can I see, we can use y I can’t promise organizan evidencia, opciones y el límite del proveedor.
- Preguntas en presente simple en Inglés A1a1
What is wrong, which paper works y does the color match permiten que la muestra, no una opinión, dirija la decisión.
- Will para decisiones en Inglés A2a2
La llamada, el checkpoint y la división 40/160 se convierten en compromisos tomados durante la negociación.
¿Abriste la ficha equivocada? Cambia al rol B sin leer más.
Ir al rol BTienes una carta. Se abre en el turno global 5 —el turno 5 de la conversación, no el tuyo— y ocupa esta pantalla entera. Ábrela cuando toque: mirarla antes no te da ventaja, te da trabajo.
Practica Inglés A2 por destreza
EscrituraProduce textos y compara con un modeloEscuchaAudio real con transcripción y preguntasGramáticaReglas explicadas desde el español, con ejerciciosExpresión oralEstructuras y pronunciación modeloLecturaTextos con preguntas de comprensiónVocabularioPalabras de alta frecuencia con audio nativo
Otros niveles de Inglés
Toda esta práctica es gratuita. Ver cómo enseñamos inglés en WeLearn — presencial en Bucaramanga u online. El diagnóstico de nivel es gratis.