Where you are
You are at the print shop where you ordered two hundred menus for a new restaurant. You came for the promised quality check before paying the second half, and you expect production to begin today.
Escenario 8 · Rol B
Your restaurant opens tomorrow
Firm and businesslike. Your opening has a fixed time, but the menus carry your brand. You start. About 8 turns · 7 minutes.
Your screen only. Don't show it. Ask to see the problem before accepting a delay.
Tu información
You are at the print shop where you ordered two hundred menus for a new restaurant. You came for the promised quality check before paying the second half, and you expect production to begin today.
You want usable menus before the first lunch service, with the dark blue logo your partner approved. You can accept two deliveries, but you need enough copies on every table when the doors open.
Guests arrive without readable prices, or you pay another shop without knowing when this order will be ready. You could also lose the deposit if both shops produce the same emergency copies.
Notas, no frases
| Restaurant opening | Thursday · doors 11:30 a.m. · lunch 12:00 p.m. |
| Menus ordered | 200 folded menus · dark blue logo |
| Minimum for first lunch | 40 menus |
| Remaining payment | 310,000 pesos · after final sample |
| Backup quote | 40 black-and-white sheets · 48,000 pesos · ready 8:00 p.m. |
| Partner | available by phone at 12:15 p.m. |
| Acceptable split | 40 by Thursday 10:30 a.m. · 160 by Friday 3:00 p.m. |
| Brand limit | logo may be dark blue or black · never purple |
Palabras para esta situación
| Word | What it is | Here |
|---|---|---|
| backup | a second plan used if the first plan fails | forty simple copies from another shop |
| deposit | part of the price paid before work is finished | the money already at this shop |
| final sample | one finished example checked before all copies | what you need before the last payment |
| logo | the design that identifies a business | the dark blue mark on every menu |
| remaining payment | the part of the price not paid yet | half of the order price |
| split delivery | an order delivered in two parts | forty first and one hundred sixty later |
| supplier | a business that provides materials | the source of the correct paper |
| usable | good enough to be used for its purpose | menus with clear prices and acceptable color |
Ayuda común
Use blocks 1 [asks], 2, 5, 6 and 8. Insist on the deadline with quantities. Forty and two hundred are different problems.
Solo para tu rol
| Purpose | Form | Effect |
|---|---|---|
| asking for evidence | Can I see the test print? · What exactly is wrong with …? | check the problem before discussing delay |
| breaking up the order | Could you finish … first and the rest by …? | turn one large deadline into two smaller ones |
| insisting on the need | I need at least … by … | state a minimum quantity and time |
| linking a concession | If we use the lighter paper, the price has to … | connect lower quality to a measurable condition |
| proposing a checkpoint | Call me by … even if … | require an update whether the news is good or bad |
| protecting payment | I’ll pay the rest after I see … | keep the agreed quality check |
| rejecting the bad result | Purple won’t work for our logo. | reject the output, not the worker |
Cuándo terminar
This conversation may end without a final print decision. It closes only with the same answer to these questions:
Después de hablar
Para repasar
El cierre aplazado necesita dos ramas reales: if the paper arrives y if it does not; cada una lleva una acción concreta.
At least forty, all two hundred y the rest permiten separar el mínimo operativo del pedido completo.
La alternativa enfrenta papel lighter y cheaper con una calidad de marca inferior, haciendo explícito el intercambio.
Can I see, we can use y I can’t promise organizan evidencia, opciones y el límite del proveedor.
What is wrong, which paper works y does the color match permiten que la muestra, no una opinión, dirija la decisión.
La llamada, el checkpoint y la división 40/160 se convierten en compromisos tomados durante la negociación.
¿Abriste la ficha equivocada? Cambia al rol A sin leer más.
Ir al rol AToda esta práctica es gratuita. Ver cómo enseñamos inglés en WeLearn — presencial en Bucaramanga u online. El diagnóstico de nivel es gratis.