Where you are
You are at the library loan desk with a reservation message on your phone.
Escenario 16 · Rol B
Your reserved book is ready, but your card is at home
Polite and realistic. You want to borrow a reserved book today. You start. About 6 turns · 4 minutes.
Your screen only. Don't show it. Give your full name and ask about options; do not treat a photo as an official card.
Tu información
You are at the library loan desk with a reservation message on your phone.
You want to take the reserved book home tonight.
You do not have the book for tomorrow’s community garden meeting.
Notas, no frases
| Now | Wednesday · 5:10 p.m. |
| Your name | Carlos Vega |
| Reservation | City Gardens · ready |
| Physical card | at home · on kitchen table |
| Phone | photo of card · no active digital card |
| Round trip | 1 hour 30 minutes |
| Earliest return | 6:50 p.m. |
| Meeting | Thursday · 9:00 a.m. |
Palabras para esta situación
| Word | What it is | Here |
|---|---|---|
| account | a personal record for a service | your library record |
| borrow | take something and return it later | what you want to do with the book |
| digital card | a library card shown in an official app | not active on your phone |
| hold | keep an item for a short time | the book staying at the desk |
| library card | a card showing library membership | the item at home |
| loan | when a library lets a member take an item | the action you request |
| reservation | an item kept for a person | City Gardens |
| round trip | travel to a place and back again | ninety minutes to home and library |
Ayuda común
Use blocks 1, 2, 4 [jargon], 5, 6 and 8. Show the reservation message. Ask about photo, hold and closing time one at a time.
Solo para tu rol
| Purpose | Form | Effect |
|---|---|---|
| asking about a photo | Can I use a photo of my card? | check whether the available proof works |
| asking for the book | Can I borrow City Gardens today? | make the main request clearly |
| checking the hold | Can you keep the book until seven? | ask for the fallback action |
| explaining the missing card | My library card is at home. | state the central problem |
| giving the return estimate | I can be back near 6:50. | show that same-day pickup is uncertain |
| verifying the next step | I bring the physical card before seven, or no loan? | repeat the condition and honest outcome |
Cuándo terminar
Close without inventing a loan. Both people repeat:
Después de hablar
Para repasar
Can borrow, can hold y can’t loan expresan solicitud, alternativa y negativa.
This photo, this book y that card permiten señalar pruebas y objeto reservado.
My card, your account y our policy aclaran pertenencia y responsabilidad.
At home, at the desk y in the app ubican tarjeta, libro y opción digital.
The photo doesn’t work y the book doesn’t leave expresan los límites del resultado.
5:10, 6:50 y 7:00 muestran por qué el regreso es posible pero no está asegurado.
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