Where you are
It is Tuesday, 4:20 p.m. You left work in Girón at 3:30 and you are in a dental clinic in Cabecera, with no appointment and your hand on your face.
Escenario 2 · Rol B
quien llega sin cita
You need to see the dentist today
Esta ficha es solo tuya. La otra persona tiene objetivos y datos distintos. No intercambien pantallas hasta terminar.
Formal. Somebody else's counter, and you know nobody. Keep the distance even when it hurts: Can you…?, never Hey. You start. About 9 turns each · 6 minutes.
Your screen only. Don't show it. Don't read from it.
Tu información
Lo que sabes y lo que necesitas
You want
You want to see the dentist today. If you can't, you want a day that fits your job and something for tonight.
You can't
- You can't take a weekday appointment before 8:30 a.m. Your work starts too early, and on Thursday you start even earlier.
- You can't come back another day and wait in line again: this is your only free afternoon.
- You can't offer anything that is not yours: only your time, your free days, your money.
Only you know
- On Sunday you broke a small piece of your lower back tooth, and you feel the sharp edge when you talk. You are not hiding it — the pain worries you more than the piece. You say it if they ask an open question.
- The number in their file is your sister's. You never gave them that number, so their messages never reach you.
If you walk away with nothing
You go home with the pain and no date. Tonight you have your 70,000. Anywhere else you pay the whole treatment yourself: your plan works only here.
Notas, no frases
Datos duros
| Now | Tuesday, September 8, 4:20 p.m. |
| What happened | Sunday — a piece of my lower back tooth, broken · a sharp (= able to cut) edge on my tongue when I talk |
| The pain today | worse than yesterday · worse with cold drinks |
| Painkillers | two a day (painkiller = a pill for pain) · the first one Sunday night |
| Work | warehouse in Girón · 7:00 a.m.–3:30 p.m., Monday to Friday · Saturdays off · forty minutes from this clinic |
| Thursdays | delivery truck, 6:30 a.m. · stockroom key mine |
| This afternoon | free until seven · nobody waiting for me at home |
| In my pocket | 70,000 pesos |
| My plan | full treatment paid · in this clinic only |
| My cell | 310 542 88 06 · one digit at a time · no text from this clinic, ever |
Palabras para esta situación
Vocabulario
10 palabras| Word | What it is | Here |
|---|---|---|
| a delivery | boxes that arrive on a truck at a fixed hour | the 6:30 truck on Thursday — the first of the two numbers that close that hour |
| a painkiller | a pill you take so the pain gets smaller | two a day since Sunday — what you already tried, before anyone gives advice |
| a sharp edge | the part of a broken thing that can cut | what your tongue finds when you talk — the detail that makes this today and not Thursday |
| appointment | a day and a time for one patient only | the thing you don't have |
| branch | one of the two places of the same clinic | ask which one — appointment and treatment can be in different ones |
| chipped | a tooth that lost a small piece | your back tooth in one word — the short way to say what happened on Sunday |
| opening | a free time in the calendar | their word for a time that appears later |
| to cover | when the plan pays and the patient pays nothing | their word for your plan — ask where it works |
| tongue | the soft part in your mouth that moves when you talk | where the sharp edge cuts |
| warehouse | a big building where a company keeps the things it sells | where you work · the reason for the seven o'clock |
Ayuda común
Caja de herramientas A2
Six blocks. 1 [asks]: no appointment, and it hurts. 2. 3 [receives]: emergency check, referral note, first consultation — ask. 4 [jargon], half of it: the tooth is yours, nobody else can describe it. 5: pain is not enough, say what you lose. 7: saying no to their offer is your job. 8. Not 6, you hide nothing.
Solo para tu rol
Expresiones útiles
9 opciones| Purpose | Form | Effect |
|---|---|---|
| asking for another day | Is there any other day? · What days do you have after…? | open questions, with your limit already inside · one of them again if they hint at something later today |
| checking cost and arrival time | What time do I have to be there? · Does my plan cover it…? | the two things nobody tells you if you don't ask |
| comparing the pain | It's worse than… · It hurts more when… | describe by comparing, which is how pain gets described |
| fixing the number | That's my sister's number. My number is… | fix the wrong contact when they read it out |
| how to reach you | Better write down… · Don't use the one in the file — it's… | tell them how to find you, before they promise a message |
| putting your time in | I can wait here. · I don't work on… · Can I come back at…? | your time on the table · a day of yours they don't know about |
| saying what you need | I don't have an appointment. Can you help me, please? | say what you are before they ask |
| what broke, and when | A piece of my tooth broke on…, and… | what you don't tell on your own — it comes out if they ask something open |
| why seven doesn't work | I can't come at…, because I open… | close a time with the reason attached, not with a wish |
No tienes carta. Sigue conversando cuando la otra persona abra la suya.
Cuándo terminar
Closing criterion
You finish when the two of you say the plan out loud — and each of you says a different part of it. Then check: are the two versions the same?
- The patient says the day, the time and the branch, and the time to arrive. The front desk checks it on the screen.
- The front desk says the price, and who pays it (or: nothing, covered). The patient says the price back.
- The patient says the cell number from memory, one digit at a time. The front desk reads it back from what they wrote down.
- The patient says what they will do about the pain tonight. The front desk says the sign that means hospital tonight, and where to go.
If one of the four is missing, it is not finished. And if one of you said all four, it is not finished either.
Success: A day that really works with your job, said with your schedule in hand · two things of yours on the table — waiting, a free day, money — before anyone asked · at the end you said the day, the time and the branch, and your number from memory, one digit at a time · what the pain is like, not only that it hurts · what you will do tonight · what you pay, or that you don't.
Después de hablar
Conversen sobre cómo les fue
- Hubo un momento en que la conversación cambió de prioridad. ¿Cuál fue la pregunta que lo provocó? ¿Era abierta o era de sí o no?
- El jueves a las 7:00 no era un capricho: era un imposible con dos números detrás. ¿Los dos entendieron cuáles eran esos dos números? Díganlos ahora.
- El celular es el único dato del cierre que se puede decir mal sin que nadie se entere. El paciente lo dice de cabeza, dígito a dígito; el mostrador lo lee de lo que anotó. Comprueben si coincide, y si no, quién de los dos lo tenía mal.
Para repasar
Gramática que sostiene este escenario
- Should y Shouldn't en Inglés A2a2
Ancla el acto recomendar en las dos direcciones: "What should I do tonight?" desde el paciente y "You should go to our Centro branch" desde el mostrador.
- El Primer Condicional en Inglés A2a2
El cuarto punto del cierre es un condicional: "If the pain goes to your ear, go to the emergency room tonight".
- Preguntas y Negativos en Past Simple A2a2
La pregunta abierta que saca el dato pivote se construye con did: "When did the pain start?". "What happened?" convive con ella como bloque léxico, porque la pregunta de sujeto sin auxiliar no la enseña ningún tema del nivel.
- Past Simple Verbos Irregulares en Inglés A2a2
El dato que da vuelta al escenario es un pasado irregular afirmativo, no una pregunta: "A piece of my tooth broke on Sunday", "I left work at three thirty".
- Have to y Must en Inglés A2a2
La hora de llegada del jueves se pregunta y se contesta con have to: "What time do I have to be there?", y el cierre exige decirla en voz alta.
- El Futuro con Will en Inglés A2a2
El cuarto punto del cierre obliga al paciente a decir qué hará esta noche, y el criterio de éxito lo pide con esas palabras: "Tonight I will put something cold on my face", "I will come back at six fifteen".
- Cuantificadores en Inglés A2a2
Dosis, dinero y tiempo se dicen en cantidades: "two painkillers a day", "ten minutes early", "I have seventy thousand". Y el any de "Is there any other day?".
- Comparativos en Inglés A2a2
El paciente describe cómo está comparando, que es como se describe un dolor: "it's worse than yesterday", "it hurts more when I drink something cold".
- Conectores en Inglés A2: because, so, although, however, buta2
Los dos movimientos que sostienen el escenario son un because y un but, y los dos están en la tabla propia de cada rol: "I can't come at seven, because I open the warehouse", "Maybe I have something later today, but I can't promise".
- El imperativo en inglés A1a1
Todo lo que hay que hacer esta noche se dice en imperativo, y también la reparación del mostrador: "Put something cold on your face", "Don't chew on that side", "Let me repeat it".
- Can para habilidad en inglés A1a1
Es el verbo del escenario entero, en los dos lados del mostrador: "Can you say it one at a time?", "Can I come back at six?", "I can wait here", "I can't come at seven".
- Present simple interrogativo en inglés A1a1
Las dos preguntas sin las que el paciente se va sin saber lo que necesita son de presente con do/does: "Does my plan cover it here?", "What days do you have after eight thirty?".
- Present simple negativo en inglés A1a1
El paciente se presenta y pone su tiempo sobre la mesa en negativo: "I don't have an appointment", "I don't work on Saturdays".
- El genitivo sajón en inglés A1a1
Dos movimientos del escenario son genitivos: la reparación del contacto, "That's my sister's number", y la puerta que el mostrador cierra sin dar razones, "That's another patient's time".
- There is / There are en inglés A1a1
Con there empieza la negociación por los dos lados: "Is there any other day?" desde el paciente y "there are forms and an X-ray" desde el mostrador.
- Adverbios de frecuencia en inglés A1a1
Lo que nunca pasa es la mitad de los datos ocultos y se dice en presente simple con never: "The clinic never texts me", "I never ask her for favors", "in writing only, never a call".
- Decir la hora en inglés A1a1
El escenario entero son horas —4:20, 4:45, 6:15, 7:00, 8:30— y el cierre exige la de la cita y la de llegada.
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